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	<title>theitguys.co.uk &#187; Service Announcements</title>
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	<link>http://www.theitguys.co.uk</link>
	<description>Proactive IT Support, Software Development, Database Development and E-commerce Specialists</description>
	<pubDate>Tue, 26 Apr 2011 07:38:00 +0000</pubDate>
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		<title>Power Outage</title>
		<link>http://www.theitguys.co.uk/265/power-outage/</link>
		<comments>http://www.theitguys.co.uk/265/power-outage/#comments</comments>
		<pubDate>Tue, 26 Apr 2011 07:38:00 +0000</pubDate>
		<dc:creator>TheITGuys Blogger</dc:creator>
		
		<category><![CDATA[Service Announcements]]></category>

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		<description><![CDATA[After a power failure at our data centre on Saturday, some services have been affected by a hardware failure in the failover systems and are continuing to be worked on this morning.]]></description>
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		<title>Data Centre Power Outage - Sunday 7th September</title>
		<link>http://www.theitguys.co.uk/36/data-centre-power-outage-sunday-7th-september/</link>
		<comments>http://www.theitguys.co.uk/36/data-centre-power-outage-sunday-7th-september/#comments</comments>
		<pubDate>Tue, 02 Sep 2008 10:49:58 +0000</pubDate>
		<dc:creator>TheITGuys Blogger</dc:creator>
		
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		<description><![CDATA[This Sunday the 7th September 2008 our local electricity supplier will be upgrading the local power relay to our building. Regrettably this means that some of our data-center services will not be available during the hours of 8am and 2pm.

What impact does this have? 



All mail will be directed to our second data-centre in Telford [...]]]></description>
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		<title>Post Error Regarding Data Centre Downtime</title>
		<link>http://www.theitguys.co.uk/30/post-error-regarding-data-centre-downtime/</link>
		<comments>http://www.theitguys.co.uk/30/post-error-regarding-data-centre-downtime/#comments</comments>
		<pubDate>Wed, 16 Jul 2008 10:59:02 +0000</pubDate>
		<dc:creator>TheITGuys Blogger</dc:creator>
		
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		<description><![CDATA[A news post just left our system that should have gone out on the 16th June 2008, please ignore this message as it was related to some downtime last month.
]]></description>
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		<title>Network Leased Line Down</title>
		<link>http://www.theitguys.co.uk/29/network-leased-line-down/</link>
		<comments>http://www.theitguys.co.uk/29/network-leased-line-down/#comments</comments>
		<pubDate>Mon, 16 Jun 2008 15:04:42 +0000</pubDate>
		<dc:creator>TheITGuys Blogger</dc:creator>
		
		<category><![CDATA[Service Announcements]]></category>

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		<description><![CDATA[Today at 12:46pm our data centre was affected by the UK wide failing leased line circuits at BT exchanges. BT were alerted to the issue by Easynet and BT had restored connections by 3:45pm. We are waiting for confirmation from BT that everything has been restored successfully and that this issue is now fully resolved. 

We apologise for any inconvenience caused. 
]]></description>
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		<title>Mail Scanning and DNS Friday 23rd May 2008</title>
		<link>http://www.theitguys.co.uk/28/mail-scanning-and-dns-friday-23rd-may-2008/</link>
		<comments>http://www.theitguys.co.uk/28/mail-scanning-and-dns-friday-23rd-may-2008/#comments</comments>
		<pubDate>Fri, 23 May 2008 07:01:50 +0000</pubDate>
		<dc:creator>TheITGuys Blogger</dc:creator>
		
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		<description><![CDATA[The DNS records for the mailscanner2.theitguys.co.uk cluster have been checked periodically throughout the night with several different service providers with positive results.

Both mail scanning cluster queues and services have also been monitored throughout the night and all mail has been delivered successfully.

Part of our continued commitment to upgrading our core service network we will be [...]]]></description>
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		<title>Core DNS (follow-up) Mailscanner 2 Delivery</title>
		<link>http://www.theitguys.co.uk/27/core-dns-follow-up-mailscanner-2-delivery/</link>
		<comments>http://www.theitguys.co.uk/27/core-dns-follow-up-mailscanner-2-delivery/#comments</comments>
		<pubDate>Thu, 22 May 2008 14:41:30 +0000</pubDate>
		<dc:creator>TheITGuys Blogger</dc:creator>
		
		<category><![CDATA[Service Announcements]]></category>

		<category><![CDATA[theitguys.co.uk Blog]]></category>

		<guid isPermaLink="false">http://news.theitguys.co.uk/archives/27</guid>
		<description><![CDATA[DNS is now resolving fully, there will be the odd service provider that is not yet up to date. You may notice a flurry of messages that should have been delivered over the last few days, please check the dates and times that messages should have been delivered rather than the actual delivery time.

Any messages [...]]]></description>
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		<title>Core DNS (follow-up)</title>
		<link>http://www.theitguys.co.uk/26/core-dns-follow-up/</link>
		<comments>http://www.theitguys.co.uk/26/core-dns-follow-up/#comments</comments>
		<pubDate>Thu, 22 May 2008 11:46:27 +0000</pubDate>
		<dc:creator>TheITGuys Blogger</dc:creator>
		
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		<description><![CDATA[We have received a few messages following our earlier post so this update attempts to address them.

Question: Certain people emailing me are still seeing bounced messages.

Answer 1: Some service providers will have old cached DNS records suggesting that mailscanner2.theitguys.co.uk is unavailable. The time-to-live on theitguys.co.uk is 2 hours, which means some service providers will not [...]]]></description>
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		<title>Core Network DNS Issues</title>
		<link>http://www.theitguys.co.uk/25/core-network-dns-issues/</link>
		<comments>http://www.theitguys.co.uk/25/core-network-dns-issues/#comments</comments>
		<pubDate>Thu, 22 May 2008 10:12:07 +0000</pubDate>
		<dc:creator>TheITGuys Blogger</dc:creator>
		
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		<description><![CDATA[This week we have had several reported issues regarding the resolution of DNS and email being bounced. The issues have finally been isolated to one of our primary DNS servers and the records it holds. The server has had it records reloaded from a backup as corruption had occurred, which was difficult to trace due [...]]]></description>
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		<title>Internet Link Downtime - Friday 9th May 2008</title>
		<link>http://www.theitguys.co.uk/24/internet-link-downtime-friday-9th-may-2008/</link>
		<comments>http://www.theitguys.co.uk/24/internet-link-downtime-friday-9th-may-2008/#comments</comments>
		<pubDate>Fri, 09 May 2008 14:30:30 +0000</pubDate>
		<dc:creator>TheITGuys Blogger</dc:creator>
		
		<category><![CDATA[Service Announcements]]></category>

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		<description><![CDATA[2:30pm our main Internet link into our data-centre went down due problems in the Easynet network (our ISP). The actual cause and fix is still unknown to us but as soon as an update is available we will post a new blog entry here.
All services (3:15pm onwards)  are working as expected - we apologise for [...]]]></description>
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		<title>Major Power Outage - 4th April 2008</title>
		<link>http://www.theitguys.co.uk/23/major-power-outage-4th-april-2008/</link>
		<comments>http://www.theitguys.co.uk/23/major-power-outage-4th-april-2008/#comments</comments>
		<pubDate>Fri, 04 Apr 2008 06:41:57 +0000</pubDate>
		<dc:creator>TheITGuys Blogger</dc:creator>
		
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		<description><![CDATA[During the night we were exposed to a power outage, which tripped our main power lines. Some equipment survived, however the power to routers and switches failed. Normal power came back on at 8:02am this morning and engineers started testing services - all services were confirmed working at 9:05am.

Customers concerned about email will start to [...]]]></description>
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